Help Center

Find Answers


Ask us a question. 

 

 

 Common Questions

How can I register for MyLABlue?
Click here to sign up for your MyLABlue account.

How do I find a doctor?
Please visit findcare.lablue.com to search for a provider.

How do I pay my bill?
Log in to MyLABlue to see your bill and make a payment.

How do I obtain an ID card?
You can download your ID card at MyLABlue or upon request by email or phone.

How do I find my tax statements?
Your prior year health insurance coverage statement will be mailed to you by Feb. 28 of the following year.

Contact Us

Customer Service Hours

Our Service Centers are open at the following locations:

  • Alexandria
  • Baton Rouge
  • Houma
  • Lafayette
  • Lake Charles
  • Monroe
  • New Orleans
  • Shreveport

We are still here to assist you and want to share a number of ways you can reach customer service:

  • We encourage you to log in to MyLABlue from home 24/7 to check balances, make payments or check claim status
  • Hear account information via the phone at 1-800-599-2583
  • Speak with a Customer Service Advisor by calling 1-800-495-2583, 8 a.m.-5 p.m., Monday-Friday
  • Click here for instructions on where to Mail in your payments

Compliance Department

Click here to contact the Compliance and Ethics Department.

Map locator point icon Find Us
Magnifying glass and quote bubble icon Send Us a Message

By using this site, you agree to our use of session replay tools to collect real-time information about your use of our site. We only use the information to optimize the performance of our website, fix errors and prevent fraud. Selecting "no" keeps the information collected anonymous.

Yes No