Your First Day

You are expected to report to work on time every day in order to perform your assigned duties successfully. If you have a disability that results in a request for a reasonable accommodation with regard to attendance and/or punctuality, you should notify your immediate manager and contact an Employee Relations professional in the Human Resources Department for consideration of your request.

Frequent or repeated tardiness and/or absences may result in disciplinary action.

The company realizes that rest and relaxation periods, illness, emergencies and personal obligations may occasionally prevent you from working. Your Paid Time Off (PTO) benefit is provided to help you avoid financial loss during these situations. You are expected to schedule your time off in advance of each absence, if possible.

For special accommodations, please call (225) 295-2206 to speak with a member of Employee Relations.

The work week begins and ends each week Sunday at midnight. Blue Cross is open to the public from 8 a.m. to 4:30 p.m. Monday through Friday at our corporate headquarters in Baton Rouge, and at our regional offices and from 8 a.m. to 5 p.m. Monday through Friday.

The company's core business hours are from 8 a.m. to 4:30 p.m. Monday through Friday. Speak with your manager about your department's hours of operation.

Keep in mind that some positions within the company may be required to dress in business or business casual attire. You may discuss this with your supervisor to determine if your position is included. 

You have some options about what you may wear to work. You are accountable for knowing what type of attire is intended for your work area and your job and for choosing your work attire accordingly. Items of clothing not allowed include cropped tops or tops that show the midriff, gym pants, t-shirts, shorts, overalls, tights, scrubs, tank tops, beach-type flip flops, house slippers and other attire not intended for an office environment.

If you have external customer contact, please dress in regular business attire, unless your management has specifically approved casual dress for interaction with customers and with the public. Employees should wear regular business attire or business casual attire during the week, but you may wear blue jeans on Friday if you don't expect customer contact.

Jeans, work pants or uniform pants are acceptable attire in some areas and situations. Night shift employees (workday begins after 3 p.m. and ends before 8 a.m.) and employees engaged in weekend work, service positions or maintenance, as well as those in the printing and supply areas, may be permitted to wear jeans as regular work attire.

The company wants you to have a balanced home and work life. Time away from work is essential in maintaining this balance; therefore, Blue Cross provides a Paid Time Off (PTO) benefit that enables you to be paid when you miss work. Your PTO benefit can be used for vacation, sick leave, to care for ill family members, to observe holidays that are not observed by the company, to attend a funeral not covered by bereavement leave and/or to tend to personal affairs or unforeseen emergencies.

As a regular full-time or part-time benefit-eligible employee, you are provided with a Paid Time Off (PTO) benefit that provides salary continuance during your time away. All full-time and part-time benefit-eligible employees begin to accrue Paid Time Off when employment begins. 

However, the PTO earned during the initial 90−day probationary period will not be available until the first day of the month following the first 90 days.

Important details about PTO, including hours and days accrued per year, are included in the Employee Handbook. Please read these pages completely to understand how and when to use PTO.

You will be paid either biweekly (non-exempt or hourly positions) or semi-monthly (exempt or salaried positions) for all the time you have worked during the past pay period. Employees in non-exempt positions are paid every other Friday. Employees in exempt positions are paid on the 15th and the last day of the month. 

Your paycheck can be viewed on the intranet through our online payroll system. The self-service section of this system shows the itemized deductions made from your gross earnings. By using this self-service feature, you can view and print your paycheck information.

Blue Cross and Blue Shield of Louisiana requires all employees to use direct deposit of your paycheck. You can change your direct deposit account information through the employee self-service feature of our online payroll system.

In support of our mission to improve the health and lives of Louisianians, we encourage the good health of our employees and visitors. We want our employees to have a work environment that promotes personal health and well-being. Due to the acknowledged hazards from exposure to environmental tobacco smoke, and in order to promote good health, all of our company properties are smoke- and tobacco-free. All forms of tobacco are prohibited on company property at all times. 

All employees are expected to honor the intent of this policy and maintain the professional commitment of the company to provide a clean, tobacco-free environment to all individuals visiting company grounds.